Privacy Policy

NailsPolished, Inc. ("NailsPolished") collects certain information through its websites located at, related mobile apps, consumer mobile applications,(collectively, "Sites"). Your privacy is important to NailsPolished and this Privacy Policy lays out NailsPolished’s policies and procedures surrounding the collection and handling of such information. If you do not agree to all the terms and conditions of this Privacy Policy, do not use the Sites. This Privacy Policy applies only to the Sites. It does not apply to any nail salon websites, other third party services linked to NailsPolished Sites or offline activities related to NailsPolished services.

A. Information NailsPolished Collects

NailsPolished may collect the following information from users of our Sites: first name, last name, street address, city, state, zip code,(optional), phone number, e-mail address, Sites-specific display name, GPS location (mobile), electronic signature and credit card information (NailsPolished stores only last four digits) (collectively, "Personally Identifiable Information" or "PII"). NailsPolished is not intended for use by children under the age of 13, and NailsPolished does not knowingly collect PII from children under the age of 13. Use of the Sites requires that you register and/or create an account ("Account") or use the Sites as a guest. In addition to the PII set forth above, NailsPolished may collect information regarding Account holders' NailsPolished orders, gratuity amounts, favorite nails salons, customer service inquiries, service/nail salon reviews, and certain social networking preferences relating to the Sites (e.g. pages or entities you like, recommend or follow).

NailsPolished also collects aggregated information, demographic information and other information that does not reveal your specific identity ("Non-PII"). Non-PII may include information about the device you use to access the Sites, information from referring websites and your engagement with the Sites.

NailsPolished uses HTTPS cookies to collect information about you and your activity on the Sites. This information is retained perpetually. NailsPolished uses this information to remember users on the Sites and to enhance users' experience on the Sites. For example, when users with NailsPolished Accounts return to the Sites, cookies identify those users and allow the Sites to provide certain user-specific information such as NailsPolished account information, past orders, favorite nail salons and user nail salons reviews. To learn more about cookies, visit NailsPolished also works with third parties for the purpose of advertisement delivery on the Sites. The Non-PII collected about your visits to the Sites may be used by third parties in order to provide advertisements about goods and services of interest to you. These third parties may also set cookies to assist with advertisement delivery services. To learn more about opting-out of cookie-targeted advertising on the Sites (sometimes referred to as online behavioral advertising or OBA), visit

Online trackingSome browsers allow you to indicate that you would not like your online activities tracked, using "Do Not Track" indicators ("DNT Indicators"), however, we are not obligated to respond to these indicators. Presently, we are not set up to respond to DNT Indicators. This means that while the Sites may track certain latent information about your online activities, the collected information will be used to improve your use of our Site and in ways consistent with the provisions of this Privacy Policy.

B. NailsPolished's Use Of Collected Information

NailsPolished uses PII to create users' NailsPolished Accounts, to communicate with users (directly and through nail salons) about NailsPolished services, offer users additional services, assist with Customer service inquiries, offer promotions and special offers, charge for purchases and gratuities made through NailsPolished and fulfill NailsPolished orders. Users may opt to allow NailsPolished to store certain PII used to create users' NailsPolished Accounts, including, but not limited to, credit card information (last four digits only). NailsPolished uses certain stored PII to customize future order processing for you. You may request that NailsPolished cease storing certain PII at any time, but you might not be able to take advantage of certain customized features. Users may affirmatively opt-out of receiving promotional communications from NailsPolished by visiting their dashboard settings and providing NailsPolished with their e-mail address via the opt-out link. NailsPolished may also use PII to enforce NailsPolished Terms of Use.

NailsPolished does not sell the information it collects through the Sites to third parties. NailsPolished shares collected PII with restaurants and delivery drivers only to the extent required to fulfill NailsPolished orders. NailsPolished also shares collected PII with third-party vendors and service providers with whom NailsPolished works to provide application programming interfaces ("APIs") and other functions for the Sites in connection with the delivery of NailsPolished services only to the extent necessary to provide those APIs and services. Full credit card numbers are transmitted to NailsPolished's credit card processor but are not stored by NailsPolished. NailsPolished allows certain social media platforms to host plug-ins or widgets on the Sites which may collect certain information about those users who choose to use those plug-ins or widgets. NailsPolished may also disclose PII to third parties such as attorneys, collection agencies, tribunals or law enforcement authorities pursuant to valid requests in connection with alleged violations of NailsPolished terms of use and service or other alleged contract violations, infringement or similar harm to persons or property.

User generated content posted through the Sites such as service/nail salon reviews and certain social networking preferences (e.g. pages you "Like" or "Follow") may be viewed by the general public. Accordingly, NailsPolished cannot ensure the privacy of any PII included in such user generated content.

C. NailsPolished's Protection of PII

NailsPolished uses reasonable security measures equal to or exceeding industry standard to protect PII from unauthorized access, destruction, use, modification and disclosure. Unfortunately, even with these measures, NailsPolished cannot guarantee the security of PII. By using the Sites, you acknowledge and agree that NailsPolished makes no such guarantee, and that you use the Sites at your own risk.

D. Accessing and Correcting Your PII

Registered NailsPolished Account holders can access and change their own PII using the "Change" or "Edit" function on the NailsPolished website. Account e-mail addresses cannot be deleted. However, an Account may be closed and NailsPolished will cause the corresponding e-mail address to be scrambled. A user may then open a new Account with a different e-mail address. If you have questions regarding NailsPolished's use or collection of your PII, please contact NailsPolished's privacy officer at:

E. Privacy Policy Amendments

NailsPolished may change this Privacy Policy at any time by posting a new version on this page or on a successor page. The new version will become effective on the posting date, which will be listed at the top of the page as the effective date November 1, 2014. You agree that you will check for new versions of this Privacy Policy. By continuing to access and/or use the Sites following the posting of a new Privacy Policy version, you agree to be bound by the then-current version. If you do not agree to the terms of the new version of the Privacy Policy, you will stop using the Sites.

Guidelines for Polished Points

Polished points are only available at participating nail salons with in the NailsPolished network.
Salon owners must accept Polished Point for percentage payment towards service.
Any additional amounts owed after Polished Points have been applied are 100% your responsibility.
Polished points may be removed for no shows or canceled accounts.
Not transferable at any time.

Guidelines for Polished Gift Cards

Gift cards will never expire unless account has be canceled by the user.
Gift cards are transferable.
Polished gift cards are only available to be redeemed at nail salons within the NailsPolished network.

Guidelines for Polished Reviews are approved based on the following criteria:


Reviewers must have had a firsthand experience with the nail salon. Believe it or not, we can sort of tell…


Lesson one: We can reject and remove any comment without warning or explanation. We're not going to as long as you follow our guidelines, but we do reserve that right. As for those guidelines:

No offensive language.
Discrimination based on the grounds of race, religion, gender, national origin, age, marital status, sexual orientation or disability will not be tolerated.
Referencing illegal activity is not okay.
Competing nail salons are not allowed to post negative reviews. Violation of this policy will result in permanent removal from our site without a refund.
Allegations of health code violations are not acceptable.


Children under 13 are not allowed to use the site. But, hey, like the bright lights of the big city, we know our power to lure the masses does not discriminate. Let's keep it clean, even by younger standards.


NailsPolished does not endorse reviews, and they do not represent our views. We also don't assume liability for the content of any review.


We own all reviews exclusively and forever. We have the right to reproduce, modify, translate, transmit and distribute all materials relating to reviews. We are under no obligation to pay you for your reviews. All your base are belong to us.


Each review may be removed if requested by one of our users. If you are offended by something on the site, let us know!